• Chicago Urban League

    The Chicago Urban League works for economic, educational and social progress for African Americans and promotes strong, sustainable communities through advocacy, collaboration and innovation. The organization is an affiliate of the National Urban League, the nation’s oldest and largest community-based movement devoted to empowering African Americans to enter the economic and social mainstream.  Founded in 1916 by an interracial group of community leaders, the Urban League was formed to help rural African Americans migrating from the south adjust to northern urban living. As one of the major civil rights organizations in Chicago, and one of the 98 affiliates of the National Urban League, the CUL is committed to supporting and advocating for economic, educational, and social equality for African Americans.


    Program Manager








    Workforce Development


    Primary Function

    Under supervision from the Department Director, the Program Manager assumes responsibility for day-to-day management and supervision of assigned program(s) including implementing and evaluating program policies, procedures and standards; determining program service levels and enhancements; monitoring program budgets; providing supervision to assigned program staff; and performing related work as required.

    Principal Accountabilities

    Accountable for meeting Workforce Development (WFD) programs goals and objectives.

    Duties and Responsibilities


    • Works with WFD Director to proactively assist in identifying local, regional, and national opportunities for creating public/private partnerships to support current and future employment and training initiatives.
    • Participates in comprehensive workforce education partnerships and strategic alliances with businesses by promoting CUL’s WFD programming.
    • Manages relationships with non-profits (e.g., community based organizations, other educational institutions, etc.) and government to support the various WFD programs, and to secure employment or career advancement for participants.
    • Researches and analyzes the education, non-profit, and industry landscapes to identify promising practices or other opportunities for the development and introduction of new programs, or changes to existing programs, to improve outcomes.
    • Supports the vision of CUL’s initiatives on regional and national workforce and economic development policy.
    • Supports the development, implementation, and continuous improvement of an integrated and effective workforce and economic development system and articulates CUL’s role in a seamless system of workforce and economic development.
    • Assist with recruitment to ensure enrollment in assigned programs.
    • Monitors outcome tracking metrics that confirm the value of programs and partnerships over time to assure that participants and partners are achieving the stated goals.
    • Assist with identifying potential local, state, and federal funding sources to build and scale Workforce Development programs.
    • Supports the WFD Director as the liaison to business associations and government entities and represents the department at appropriate meetings, conferences, and events.
    • Collaborates with all CUL departments and offices for seamless integration of the programs offered through Workforce Development.
    • Provides periodic assessment of project progress to WFD Director
    • Other duties/special projects as assigned by WFD Director.



    Performs other duties as assigned.


    Direct assigned reports and ensures the delivery of results.


    This position requires the individual to work closely with program and CUL staff, Department Director, funders and community stakeholders.

    Knowledge and Skills

    • Bachelor’s degree with 5-7 years’ in workforce development or similar field.
    • Experience managing multiple projects and training and development programs simultaneously preferred.
    • Experience in any/all of the following: Supervision, teaching, training and development.
    • Excellent oral and written communication skills.
    • Ability to establish/maintain excellent community relations.
    • Proficient in Microsoft Office Suite.
    • Strong organization and time management skills.
    • The ability to work well under pressure in a fast-paced environment.
    • Must be able to work independently and collaboratively within a team environment.
    • Provide own transportation and adequate insurance.
    • Must maintain a valid driver’s license and clear driving record.

    Reports to

    Director, Workforce Development